FAQs

Frequently asked questions about Joocbox.

Clear answers for buyers comparing packages, implementation, users, modules and next steps.

What is Joocbox?

Joocbox is an all-in-one cloud business operating system for CRM, sales, projects, support, HR, payroll, accounting, inventory, automation and reporting.

Which package should I choose?

Choose Small for lean teams, Medium for growing SMEs needing finance and operations controls, and Enterprise for custom, sector-specific or multi-team needs.

Can I upgrade later?

Yes. Joocbox is built around modular growth, so you can start focused and expand as your business grows.

Can I add more users?

Yes. Extra users can be added from R99-R199/user/month depending on package and requirements.

Is onboarding included?

Basic onboarding may be part of your setup, while deeper configuration, migration and training can be scoped separately.

Can Joocbox migrate my data?

Yes, data migration can be scoped from R3,500 once-off depending on the source, quality and volume of records.

Does Joocbox include accounting?

Accounting is included from the Medium Business Suite and can be discussed for specific implementation needs.

Does Joocbox include HR and payroll?

HR Payroll is included from the Medium Business Suite.

Can clients access a portal?

Yes. The client portal is included so customers can access relevant records and service workflows.

Can Joocbox be customised?

Yes. Custom module setup and sector-specific implementation can be quoted for Enterprise or custom projects.

Is there a free trial?

Yes. Use the Start Free Trial links to begin through the enterprise platform.

How do I book a demo?

Use the Book Demo or Contact page and tell us which workflows matter most to your team.

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